Shipping policy
Shipping Policy
Last updated: July 3, 2026
Processing Time
Orders are typically processed within 1–4 business days (excluding weekends and holidays). You will receive a confirmation email as soon as your order has been placed, and another notification once it ships.
Estimated Delivery
Delivery typically takes 7–12 business days from the moment your order ships. Delivery times are estimates and may vary depending on destination, customs processing, local carriers, weather conditions, and seasonal demand.
Tracking
Once your order ships, you'll receive a tracking link by email. Please note that tracking updates may take 24–72 hours to appear after shipment.
Address Accuracy
Please make sure your shipping address is complete and accurate before placing your order. GlideFloat is not responsible for delivery issues caused by incorrect or incomplete addresses. If you notice a mistake, contact us at shopjoris1@gmail.com as soon as possible — we can only update an address before the order has shipped.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes charged by the destination country. These charges are determined by your local customs office and are the customer's responsibility.
Delayed Shipments
Occasionally, shipping may take longer than expected due to customs clearance, carrier delays, or high-demand periods. If your order has not arrived within 22 business days, please contact us at shopjoris1@gmail.com and we'll assist you right away.
Partial Shipments
Some orders may arrive in separate packages to ensure faster fulfillment. You will not be charged any additional shipping fees for split shipments.
Delivery Confirmation
If tracking shows your package as delivered but you haven't received it, please first check with household members, neighbors, or your local carrier office. Carrier delivery confirmation is considered proof of delivery; however, we will always do our best to help resolve the situation.
Questions?
Reach us anytime at shopjoris1@gmail.com — we respond within 24 hours on business days.